ME Technology Consulting – BPM Manager Senior Consultant

Would you like to gain some international experience and work up to 50% of your time abroad in KSA and UAE but also in Egypt, Oman, Qatar, Kuwait?

Mixing business with traveling and learning about new cultures is of your interest?

If so, keep reading:

The role:

• Analysis, design and modelling of business processes using industry standards (including BPMN 2.0 and UML)
• Analysis and design of services
• Evaluation and benchmarking of business processes and services
• Definition of business rules and policies guiding processes execution and service delivery
• Specification of roles and responsibilities in the context of designed processes and services
• Design of the target operating model
• Business processes automation 
• Specification of functional requirements for target information systems 

Technologies

• 4+ years of professional experience preferably from management consulting companies
• Fluency in English
• Proven experience from business processes design and optimization projects
• Experience in processes and services evaluation and benchmarking
• 2+ years of experience as BPMS designer / modeler
• Development of multi-level process maps using industry standard notations (BPMN 2.0) and tools
• Design and implementation of service catalog
• Define systems functional and reporting requirements
• Capability of managing communication in a team, moderate discussions and workshops, drawing constructive conclusions, and resolving conflicts
• Working independently with the client (conducting workshops with the client, running demos, presenting solution concepts to customers)
• Open-minded, seeking innovative solutions for common challenges across projects
• Experience in working in agile team
• Higher education in the field of computer science, telecommunications or related preferably

Nice to have:

• Have process automation expertise using Camunda / MS Power / Other BPMS solutions
• Project planning and management skills
• Experience in software design 
• Understanding of CX and Design Thinking 
• Knowledge of UI / UX